Last Updated on:
Oct 5th 2026
Grievance Redress Officer (GRO) and Appellate Authorities
Last Updated on: 30-04-2026
| Sl. No | Name & Designation | Assign Responsibility | Division | Telephone | Mobile | |
|---|---|---|---|---|---|---|
| 1 | Mr. Abul Kalam Md. Shumsuddin Deputy General Manager |
Complaint Officer | CCS & CMU | +8802-247110770 | +8801335199280 | shumsuddina@basicbanklimited.com |
| 2 | Mr. Saidur Rahman Sohel General Manager |
Appellate Officer | CCS & CMU | +8802-223388190 | - | sohels@basicbanklimited.com |